Ratnakar Securities

Mobile Trading

Ratnakar Securities Pvt. Ltd.

304, Sankalp Square - 2,
Near Jalaram Mandir Crossing,
Ellsbridge, Ahmedabad - 380006

079 - 49005200 / 01 / 02 info@ratnakarsecurities.com

Contact Us

Escalation Matrix

Details of Contact Person Address Contact No. Email Id Working Hours
Customer care Prerna Prajapati 304, Sankalp Square II,
Nr. Jalaram Mandir Crossing,
Ellisbridge, Paldi,
Ahmedabad - 380006		 079 - 4900 5200 helpdesk@ratnakarsecurities.com 9:00 to 5:00 PM
Head of Customer care Jagdish Chaudhari 304, Sankalp Square II,
Nr. Jalaram Mandir Crossing,
Ellisbridge, Paldi,
Ahmedabad - 380006		 079 - 4900 5200 (Ext. 218) jagdish@ratnakarsecurities.com 10:00 to 6:00 PM
Compliance Officer Kushal Shah 304, Sankalp Square II,
Nr. Jalaram Mandir Crossing,
Ellisbridge, Paldi,
Ahmedabad - 380006		 079 - 4900 5200 (Ext. 201) kushal@ratnakarsecurities.com,
compliance@ratnakarsecurities.com		 10:00 to 6:00 PM
CEO Ajay Shah 304, Sankalp Square II,
Nr. Jalaram Mandir Crossing,
Ellisbridge, Paldi,
Ahmedabad - 380006		 079 - 4900 5200 (Ext. 202) ajay@ratnakarsecurities.com 10:00 to 6:00 PM

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange/Depository at

Please quote your Service Ticket / Complaint Ref No. while raising your complaint at SEBI SCORES / Exchange/ Depository portal


Basic Details

Stock Broker Name Registration Number Registered Address Branch Address (if any) Contact Number Email id
Ratnakar Securities Pvt Ltd SEBI Reg No.: INZ000191735 Depository SEBI Reg No.: IN-DP-632-2021 304, Sankalp Square II, Near Jalaram Mandir Crossing, Ellisbridge, Ahmedabad - 380006 (Gujarat) FF-18, Someshwar Mall, Nr. Modhera Road, Mahesana - 384002 Gujarat Ph No. 079 4900 5200 helpdesk@ratnakarsecurities.com

Key Managerial Personnel

Sr. No. Name of the Individual Designation Mobile Number Email id
1 AJAY JAYANTILAL SHAH DIRECTORS 98980 18951 ajay@ratnakarsecurities.com
2 MAYURI AJAY SHAH DIRECTORS 98980 18951 kushal@ratnakarsecurities.com
3 KUSHAL AJAY SHAH CFO 98980 04988 compliance@ratnakarsecurities.com
4 AJAY NAGINDAS GANDHI COMPLIANCE OFFICER 94281 23400 gandhi@ratnakarsecurities.com
FAQs
079-49005200 / 01 / 02
info@ratnakarsecurities.com
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Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.

Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.

Pay 20% upfront margin of the transaction value to trade in cash market segment.

Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.

Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.
.......... Issued in the interest of Investors

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Ratnakar Securities Pvt. Ltd. : SEBI Registration No. of NSE, BSE & MSEI : INZ000191735 | SEBI Registration No. of NSDL : IN-DP-NSDL-66-88
Ratnakar Commodities Pvt. Ltd : SEBI Registration No. of MCX & NCDEX : INZ000024138
Investor Grievance ID : investorgrievance@ratnakarsecurities.com
Online Dispute Resolution Portal - SMART ODR
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  • > Register on SCORES portal (link:https://scores.gov.in)
  • > Mandatory details for filing complaints on SCORES
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RISK DISCLOSURES ON DERIVATIVES

  • 9 out of 10 individual traders in equity Futures and Options Segment, incurred net losses.
  • On an average, loss makers registered net trading loss close to ₹ 50,000.
  • Over and above the net trading losses incurred, loss makers expended an additional 28% of net trading losses as transaction costs.
  • Those making net trading profits, incurred between 15% to 50% of such profits as transaction cost.
Source: SEBI study dated January 25, 2023 on “Analysis of Profit and Loss of Individual Traders dealing in equity Futures and Options (F&O) Segment”, wherein Aggregate Level findings are based on annual Profit/Loss incurred by individual traders in equity F&O during FY 2021-22.