Ratnakar Securities

Mobile Trading

Ratnakar Securities Pvt. Ltd.

304, Sankalp Square - 2,
Near Jalaram Mandir Crossing,
Ellsbridge, Ahmedabad - 380006

079 - 49005200 / 01 / 02 info@ratnakarsecurities.com

Contact Us

Escalation Matrix

Details of Contact Person Address Contact No. Email Id Working Hours
Customer care Prerna Prajapati 304, Sankalp Square II,
Nr. Jalaram Mandir Crossing,
Ellisbridge, Paldi,
Ahmedabad - 380006		 079 - 4900 5200 helpdesk@ratnakarsecurities.com 9:00 to 5:00 PM
Head of Customer care Jagdish Chaudhari 304, Sankalp Square II,
Nr. Jalaram Mandir Crossing,
Ellisbridge, Paldi,
Ahmedabad - 380006		 079 - 4900 5200 (Ext. 218) jagdish@ratnakarsecurities.com 10:00 to 6:00 PM
Compliance Officer Kushal Shah 304, Sankalp Square II,
Nr. Jalaram Mandir Crossing,
Ellisbridge, Paldi,
Ahmedabad - 380006		 079 - 4900 5200 (Ext. 201) kushal@ratnakarsecurities.com,
compliance@ratnakarsecurities.com		 10:00 to 6:00 PM
CEO Ajay Shah 304, Sankalp Square II,
Nr. Jalaram Mandir Crossing,
Ellisbridge, Paldi,
Ahmedabad - 380006		 079 - 4900 5200 (Ext. 202) ajay@ratnakarsecurities.com 10:00 to 6:00 PM

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange/Depository at

Please quote your Service Ticket / Complaint Ref No. while raising your complaint at SEBI SCORES / Exchange/ Depository portal

FAQs
079-49005200 / 01 / 02
info@ratnakarsecurities.com
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Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.

Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.

Pay 20% upfront margin of the transaction value to trade in cash market segment.

Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.

Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.
.......... Issued in the interest of Investors

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Ratnakar Securities Pvt. Ltd. : SEBI Registration No. of NSE, BSE & MSEI : INZ000191735 | SEBI Registration No. of NSDL : IN-DP-NSDL-66-88
Ratnakar Commodities Pvt. Ltd : SEBI Registration No. of MCX & NCDEX : INZ000024138
Investor Grievance ID : investorgrievance@ratnakarsecurities.com
To File A Complaint on SCORES Click Here
To Close Account, Please Click Here
For Nomination, Please Click Here
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